Last updated October 1, 2026
These terms cover your use of the Next Big Moment website and any book you order from us. By ordering, you agree to them. If anything here is unclear, email nextbigmoment@mail.tab.bot.
Who can order
You must be at least 18 and the parent or legal guardian of the child in the book, or have their permission (for example, a grandparent ordering with the parents' OK). You confirm you have the right to share any photos you upload.
Your order
- Prices are in US dollars and include US shipping for printed books unless stated otherwise.
- Previews are free. After you build a book and upload photos, we send a private preview (the cover and 2 pages) within 48 hours (24 hours with Rush). You do not pay unless you choose to order.
- When you order from your preview page, we finish the book and send it for a final look, with one free round of changes. Extra rounds may cost extra, and we will always ask first.
- Printing starts only after you approve the finished book. Once approved, we cannot change it, so check names and spelling carefully.
- Gift cards are paid up front.
- Delivery dates, including holiday order-by dates, are our best estimates. Printers and carriers can have delays we do not control.
Gift cards
Gift cards can be used for one book of the type purchased and do not expire. They cannot be exchanged for cash, except where the law requires.
Your photos and content
You keep all rights to the photos you send. You give us a limited permission to use them only to create, preview, print and deliver your book, as described in our Privacy Policy. Please do not upload photos of anyone without permission, or anything unlawful or hurtful.
Our content
Our stories, illustrations, designs and website belong to Next Big Moment. Your finished book is for your family's personal use: read it, share it with family and friends, and post a page or two if you like. Please do not resell it or reproduce it commercially.
AI illustrations
We use AI tools to help draw your book, and a person reviews every page. Illustrations are artistic interpretations, so your child's character will look like a cartoon version of them, not a photo.
Refunds and reprints
See our Refund and Reprint Policy.
Limits
We work hard to get every book right. To the extent the law allows, our total responsibility for any order is limited to the amount you paid for it, and we are not responsible for indirect losses. Nothing here limits rights you have under consumer protection laws.
Changes and contact
We may update these terms. The version on this page when you place an order applies to that order. Questions: nextbigmoment@mail.tab.bot.